1. General information
Protecting your personal data is important to us. We process personal data only in accordance with the GDPR and applicable Austrian data protection law. Controller: GMA-Rent GmbH, Arbeiterheimstraße 46, 4662 Laakirchen, Austria. Email: booking@gma-rent.com.
2. Processing of personal data
For bookings, enquiries and stays, we process the data necessary to provide our services, particularly names, contact details, addresses, booking and stay information, number of guests, and payment and communication data. Processing is necessary to perform the accommodation contract and comply with legal obligations.
3. Guest registration
As required by law, we collect certain guest details and provide them to the relevant authorities.
4. Contacting us
When you contact us by email, telephone or contact form, we use the details you provide to respond to your enquiry and communicate with you.
5. Booking platforms and service providers
We may use external service providers and platforms to manage bookings and accommodation. Only necessary data is shared.
6. Guest reviews
When you submit a review through our review form, we process the contact, stay and review details you provide in order to check and manage the review. A review is published only with your explicit consent. Only your chosen display name, the apartment, rating and review text are shown publicly. You may withdraw your consent at any time by emailing booking@gma-rent.com.
7. Email notifications
We may use the email service Resend to send internal notifications about new reviews. Only the data necessary to send the notification is processed.
8. Website and cookies
Our website may use technically necessary cookies and similar technologies. Technical data such as IP address, browser type and access time may be processed for security and functionality.
9. Sharing and retention
We do not sell your data or share it without a legal basis. Data is retained only for as long as needed for its purpose or as required by law.
10. Your rights
Under applicable law, you have rights to access, rectification, erasure, restriction of processing and objection. Contact booking@gma-rent.com to exercise these rights.
11. Changes
We may update this privacy policy when necessary. Last updated: September 2026.